We ship all our products to all destinations around the world, our shipping prices are set out below.
|UK deliveries||1-2 days||£11.94|
|Uk deliveries||3-4 working days||FREE|
|Irland (Northern)||3-4 working days||£11.94|
|Irland (southern)||3-5 working day||£25.00|
|European deliveries||3-5 working Days||£35.00|
We use Interparcel for all our UK and International deliveries as we feel they give the best value for money and offer the best delivery service.
Please Allow an extra day for deliveries to Northern Ireland and the Highlands and Islands of Scotland (north of Perth).
Please note that we do not deliver on a Saturday.
Unfortunately Interparcel as with other couriers, impose a surcharge for delivery to the Highlands and Islands of Scotland and also Northern Ireland, which unfortunately we need to pass on to the customer.
Out side Europe
We do deliver to any where in the world, there is no destination we won't send to as long as Interparcel offers the service and you are happy to pay the cost.
Due to the cost of the Safety Turtle and Poolguard products, we do not send them by Royal Mail.
Safewater Alarms Limited
Guarantee and returns policy
Need to Return a product?
Safewater Alarms Limited accepts returns on merchandise from select manufacturers within 14 days as long as they have not been used and are in there unopened packaging.
You cannot return unwanted items after 14 days of purchase nor can you return items that have been used unless found to be faulty.
Items that have been used and reported faulty will be either repaired or replaced and returned free of charge.
We do not cover faults caused by accident, neglect, misuse or normal wear and tear.
However, Safewater Alarms Limited reserves the right to authorize product returns beyond 10 days from the invoice date.
ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON RETURNED ITEMS. Customers are responsible for all shipping charges back to Safewater Alarms Limited on returned items, and Safewater
Alarms Limited will pay the shipping charges on the replacement or exchange item(s) going back.
Safewater Alarms Limited
Broomfield. Herne Bay
Returns within 10 days from invoice date can be for exchange, replacement refund or credit at Safewater Alarms Limited discretion. Please be aware that specific manufacturers have more restrictive return policies.
Safewater Alarms Limited. warrants to the original purchaser* that if any manufacturing defect becomes apparent in this product, it will be replaced free of charge as follows:
Base Station — 12 months from original date of purchase.
Turtle Wristband — 6 months from original date of purchase.
Poolguard -3 years from original date of purchase.
Damage or the effects of misuse are not covered by this warranty.
Safewater Alarms can not accept refunds on equipment that has been used and
is not found to be faulty.